Tuesday, October 16, 2012

CRM 2011 - CRM reports the following error in IE: ["Reporting Error", "The report cannot be displayed. (rsProcessingAborted)"]

There are many reasons for this error, I would like to share my finding regarding this.

After migrating CRM 4 to 2011, I received this error for most of the reports, Digging into Reporting Service Logs, I found the following error,

Microsoft.Crm.Reporting.DataExtensionShim.Common.ReportExecutionException: Microsoft.Crm.CrmException: An unexpected error occurred. System.ServiceModel.EndpointNotFoundException: Could not connect to net.tcp://test23/CrmSandboxSdkListener-w3wp. The connection attempt lasted for a time span of 00:00:21.0091007. TCP error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond 172.xx.x.xx:808. System.Net.Sockets.SocketException: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond 172.xx.x.xx:808. --->

The solution is to, add Inbound Rule in Windows Firewall (in CRM Server) for tcp protocol using port 808




Thursday, October 11, 2012

CRM 2011 Outlook client error - "The caller id does not match the subscription owner id. Only subscription owners may perform subscription operations."

Recently I came accross this error when trying to open CRM options in outlook ( In Outlook Navigate to File --> CRM --> option)

One possible cause is, registry keys might have a different UserId, to resolve this, Go to Registry and check whether

HKEY_CURRENT_USER\Software\Microsoft\MSCRMClient\OutlookSyncSubscriptionId
and
HKEY_CURRENT_USER\Software\Microsoft\MSCRMClient\UserId

are similar, if not replace OutlookSyncSubscriptionId with UserId, then Restart Outlook.